Payment & Delivery

lutuxtea.info offers convenient payment and delivery options to ensure a smooth shopping experience. We accept cash on delivery (COD) as our primary payment method, allowing you to pay for your order directly to the courier upon receipt.

Delivery Method

All orders are delivered via professional courier service. Standard delivery takes 1–3 business days from the date of order placement. Delivery is available to most locations within the service area. The exact delivery timeframe will be confirmed in your order confirmation email.

Delivery Costs

Delivery charges are calculated based on your location and will be displayed before you complete your purchase. You will have the opportunity to review all costs, including the product price and delivery fee, before finalizing your order.

Cash on Delivery (COD)

With COD payment, you pay the full order amount (product price plus delivery cost) directly to the courier in cash when your package arrives. No advance payment is required. This method provides security and convenience, as you can inspect the product before payment.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. Use this tracking number to monitor your delivery status in real time. You can check the estimated delivery date and current location of your package through the courier's tracking system.

Delivery Address

Ensure your delivery address is complete and accurate during checkout. Include your full name, street address, apartment or building number, city, postal code, and phone number. The courier will contact you if clarification is needed.

Important Notes

Please ensure someone is available to receive the package at the provided address. If you are not available, the courier may attempt redelivery or leave instructions for collection. In case of delivery issues, contact our customer support team immediately with your tracking number.