Privacy Policy

lutuxtea.info is committed to protecting your personal data and privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you place an order on lutuxtea.info, we collect the following personal information:

• Name: Your full name for order identification and delivery purposes.
• Phone Number: Your contact number to enable the courier to reach you regarding delivery.
• Delivery Address: Your complete address to ensure accurate product delivery.
• Email Address: For order confirmation, tracking updates, and customer communication.

How We Use Your Data

Your personal information is used exclusively for:

• Processing and fulfilling your orders.
• Coordinating courier delivery and tracking.
• Contacting you regarding your order status or delivery issues.
• Sending order confirmations and receipts.
• Improving our service quality and customer experience.

Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your information is stored securely and accessed only by authorized personnel involved in order processing and delivery.

Data Sharing

Your personal data may be shared with our courier partner solely for delivery purposes. We do not sell, rent, or share your information with third parties for marketing or other purposes without your consent.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights or if you have privacy concerns, contact our customer support team. We will respond to your requests in accordance with applicable consumer protection regulations.

Policy Updates

We may update this privacy policy periodically. Changes will be posted on lutuxtea.info, and your continued use of the site indicates acceptance of the updated policy.